I got a problem with Trijicon

[MACV]

The Tritium in my ACOG 3.5x35 is just about dead. The unit is 6 years old. I contacted Trijicon and they told me the scope was warranted for 15 years and to send it back to them. Which I did.
Today I get a email from them saying that the low light level is within spec for a scope of this age.
They want $261 to repair it. What a crock of kimchi. I paid around $1300 for this scope and it’s still under warranty. But it’s not usable in low light conditions.
I own several Trijicons and I won’t ever buy another one now. I thought they made good scopes and stood behind their products.
I was wrong

 

[TenTea]

Have you told them straight up what you think without mincing words?

They might change their tune, who knows?
Most companies don't want to lose loyal customers and get "bad press."

I have had and still have a bunch of their products...sorry to hear your report.

 

[hkshooter]

The Tritium in my ACOG 3.5x35 is just about dead. The unit is 6 years old. I contacted Trijicon and they told me the scope was warranted for 15 years and to send it back to them. Which I did.
Today I get a email from them saying that the low light level is within spec for a scope of this age.
They want $261 to repair it. What a crock of kimchi. I paid around $1300 for this scope and it’s still under warranty. But it’s not usable in low light conditions.
I own several Trijicons and I won’t ever buy another one now. I thought they made good scopes and stood behind their products.
I was wrong

When it's 15 years old they'd tell you the same thing. This sucks, but I have no advice. Other than spread the word loud and proud, especially on fagbook, if you have it.

 

[1Pipefitter]

I understand your frustration. I just bought two ACOGS myself. They are so durable and well made, Im not sure that a dim tritium reticle would hamper my love for them. The glass is also much better in clarity than other optics. Come to think of it, the tritium glow is actually pretty low anyway, even being brand new. I feel bad for you spending that money, and the product not meeting your expectations. The only thing I could recommend would be if you have a fiber optic model , to look at some of the aftermarket solutions that put light into the fiber optic.

 

[SmokeEater2]

That sucks and I would’ve thought they’d do better than that.

I bought. Trijicon 3-9x40 battery powered scope last fall for my .30-06 mainly because of their reputation for being a stand up American company that stood behind their products.

Hope I don’t need service on it.

 

[Right Side Up]

I never thought they were a good scope with the very short eye relief, at least on the one I looked through. Plus the high rebuild costs to replace $20 worth of tritium tubes.

 

[1Pipefitter]

I never thought they were a good scope with the very short eye relief, at least on the one I looked through. Plus the high rebuild costs to replace $20 worth of tritium tubes.

I could understand why you might think that, but the result of having short eye relief is they achieve an unparalleled field of view, which itself pays huge dividends. Not only that they are pretty much undisputed as the most rugged optic produced. Nigh, indestructible. There are many stories and actual pics of ACOGS that have taken direct bullet hits, and grenade fragments and continued to function. Very few optics can make this claim .

 

[jugrunner]

They suck .... Period .... Overpriced crap ... !!

 

[hkshooter]

My best friend takes excellent care of his equipment, keeps it pristine. But he does shoot and reloads. He's been through a lot of scopes. Zero loss, loose reticle, loose torrents, shit like that. Trijicon is no different. Accurate went to shit, pulled the scope sent it off. As soon as he got it back he sold it. Same with Vortex, IOR, NF. The only scope brand he'll tell you he's never had to send in for evaluation and repair? Leupold. One of his MKIVs has been on that rifle for two decades and seen thousands of rounds. Still works perfectly.

 

[OMCHamlin]

The Tritium in my ACOG 3.5x35 is just about dead. The unit is 6 years old. I contacted Trijicon and they told me the scope was warranted for 15 years and to send it back to them. Which I did.
Today I get a email from them saying that the low light level is within spec for a scope of this age.

Ahhh, NOW you understand about "warranties", don't you? The same lawyers that write mattress company warranties must have written Trijicons. With a few very notable exceptions (Dillon, Buck Knives, few others) the entire goal of a warranty is to ensure you feel safe, loved and protected enough to buy their "world renowned" product. And then to never honor a warranty claim, EVER... No matter what...

 

[Right Side Up]

I could understand why you might think that, but the result of having short eye relief is they achieve an unparalleled field of view, which itself pays huge dividends. Not only that they are pretty much undisputed as the most rugged optic produced. Nigh, indestructible. There are many stories and actual pics of ACOGS that have taken direct bullet hits, and grenade fragments and continued to function. Very few optics can make this claim .

No offense meant. They’re just not for me, but I’m not an operator either, just a target shooter/hunter. Leupold is my favored brand.

 

[1Pipefitter]

No offense meant. They’re just not for me, but I’m not an operator either, just a target shooter/hunter. Leupold is my favored brand.

No offense taken. I really like Leupold myself. My son had a M1A with Leupold on it. It was a solid piece

 

[Rudolf]

I had my TA01NSN sent back and they redid the tritium for free under warranty.

Don't know what to say.

 

[Bladewurk]

My beef with Trijicon was on a TA11 3.5x that I loved and wanted tritium replaced.
They said it was out of warranty and quoted me a price. Then changed the price when I went to send it in.
They went from quoting just under about $200 to over $500. But said I could pic a new reticle. I just wanted tritium..
F that

 

[frankxtc]

One of my Trijicon ACOG had the reticle "bleed" into a blob-shape after a few years, and they fixed it free. (good)
All of the "night sights" I have from Trijicon have faded out. (bad)

 

[fn ellis]

$261 Is a small price to pay for an optic like that. However, I feel your pain. What would it look like if you sold that optic and purchased something else of equal quality?

 

[nvcdl]

Not sure any company will warranty against tritium degrading in a normal manner.

 

[hkshooter]

Not sure any company will warranty against tritium degrading in a normal manner.

People buy tritium knowing it's going to die out. Some are bitching about that like it's new news? Ridiculous
The OP has a valid gripe, IMO. But some of the others not so much.

 

[Colts4me]

20 min video with alternative .

 

[nvcdl]

People buy tritium knowing it's going to die out. Some are bitching about that like it's new news? Ridiculous
The OP has a valid gripe, IMO. But some of the others not so much.

I've never had much luck using tritium night sights - even new they are hard for my eyes to pick up on.

 

[ByronF]

Half-life is 12 yr, so I guess should be 1/2 as dim in 12 yr. Most decay curves are not linear so at six years would be more than 1/4 dimmer. Not sure if tritium decay is asymptotic or linear.

 

[Impala_Guy]

Is it one of the ones without a lightpipe? Always buy a fiber optic ACOG...the tritium is just for bragging rights in those.

What pissed me off about Trijicon is how expensive the old TA31 has gotten. Its almost the same price as the TA11 now even though its outdated and the latter is a much better sight with better eye relief and clarity, and its slightly narrower FOV makes an M16 front sight post almost disappear . Problem is I need a TA31 for my surplus upper M16a4 clone ...anybody want to trade? lol.

 

[DucRyder]

Is it one of the ones without a lightpipe? Always buy a fiber optic ACOG...the tritium is just for bragging rights in those.

What pissed me off about Trijicon is how expensive the old TA31 has gotten. Its almost the same price as the TA11 now even though its outdated and the latter is a much better sight with better eye relief and clarity, and its slightly narrower FOV makes an M16 front sight post almost disappear . Problem is I need a TA31 for my surplus upper M16a4 clone ...anybody want to trade? lol.

Check out eurooptic.com when you go to buy they seem to always have the best pricing on scopes.

 

[Impala_Guy]

Check out eurooptic.com when you go to buy they seem to always have the best pricing on scopes.

They used to have the 4x32 with thumbscrew mount on sale for low 8s all the time but no more.

 

[the gman]

They used to have the 4x32 with thumbscrew mount on sale for low 8s all the time but no more.

Compared to my dealer price, Euro Optic is less than $100 more. They ain't overcharging that's for sure.